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Step 4: On your smartphone, where WhatsApp is installed, tap Menu or Settings/ gear icon, and then tap WhatsApp Web/Desktop. Start the WhatsApp Desktop again after a few minutes to see the following screen: Step 2: Once the app is running, click on the three horizontal dots (refer to the picture below) and then click the Log out option to sign out of WhatsApp Desktop.

Step 1: Launch WhatsApp Desktop on your PC. Use this option if WhatsApp refuses to sync messages, or other features are not working. Obviously, you can try out this solution only if the WhatsApp is opening. Solutions 2 of 4 Sign out of WhatsApp Desktop and sign in again So, if WhatsApp Desktop is not opening, make sure that your smartphone is connected to the internet, and you are able to receive messages on your smartphone. That said, in some situations, WhatsApp Desktop might not show the error and simply refuse to start.